Terms & Conditions
Effective Date: July 24, 2026
By booking, paying a deposit, or using services provided by Morrow Media ("Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to the following Terms & Conditions.
1. Services
Morrow Media provides professional photography and videography services, including but not limited to sports, portraits, events, commercial projects, branding, and creative media. All services are subject to availability and confirmation.
2. Booking & Payment
A deposit may be required to secure your booking. Your session is not considered confirmed until the required deposit has been received.
Unless otherwise agreed in writing, the remaining balance is due on or before the day of your scheduled session or event.
3. Cancellations, Refunds & Rescheduling
All bookings are non-refundable once confirmed.
If you cancel your session and provide at least 72 hours' notice, you may be eligible to receive a 50% refund of your deposit.
Cancellations made within 72 hours of the scheduled session are not eligible for a refund.
Clients may reschedule with at least 48 hours' notice. Rescheduled appointments are subject to availability.
If Morrow Media must cancel due to illness, emergency, or circumstances beyond our control, clients will receive either a full refund of any payments made or the option to reschedule.
4. Weather & Unforeseen Circumstances
Outdoor sessions may be postponed due to unsafe weather conditions.
Morrow Media is not responsible for delays, reduced coverage, or cancellations caused by weather, venue restrictions, lighting conditions, security policies, or other circumstances beyond our control.
5. Turnaround Time
Most standard photo galleries are delivered within 72 hours.
Video productions, commercial projects, and larger events may require additional editing time depending on project complexity.
Estimated delivery dates are provided as a guideline and may change due to workload or unforeseen circumstances.
6. Editing Policy
Every delivered image and video is professionally edited to meet the creative standards of Morrow Media.
Editing includes color correction, exposure adjustments, lighting enhancements, cropping, composition, and minor blemish removal when appropriate.
Morrow Media does not provide body modifications or body reshaping, including altering body size, body shape, facial features, or other permanent physical characteristics.
RAW (unedited) files are not included unless specifically agreed upon in writing.
7. Creative Direction
By booking Morrow Media, clients acknowledge and trust our artistic style and creative direction.
Final image selection, editing style, color grading, video pacing, and overall creative decisions remain at the discretion of Morrow Media.
8. Client Responsibilities
Clients are responsible for:
Providing accurate session information
Arriving on time
Obtaining any required permits or venue permissions
Communicating expectations before the session
Late arrivals may reduce shooting time and may not extend the scheduled session.
9. Guests
To maintain a comfortable and productive environment:
Outdoor sessions may include 2–4 guests.
Indoor or studio sessions may include 2–5 guests.
Guests are expected to respect the creative process throughout the session.
10. Copyright & Usage Rights
All photographs, videos, and digital media created by Morrow Media remain the intellectual property of Morrow Media unless otherwise agreed upon in writing.
Clients receive a personal-use license for delivered media.
Images and videos may not be sold, altered, redistributed, or used commercially without written permission.
11. Portfolio & Promotional Use
Unless requested otherwise in writing before the session, Morrow Media reserves the right to display photographs and videos for portfolio, website, social media, marketing, advertising, competitions, and promotional purposes.
Clients requesting complete privacy must notify Morrow Media before the session begins.
12. Payment Policy
Final media will not be delivered until all outstanding balances have been paid in full.
Late payments may delay delivery.
13. Limitation of Liability
While every effort is made to provide exceptional service, Morrow Media is not responsible for:
Equipment malfunction
Loss of media due to unforeseen technical failure
Weather-related interruptions
Venue restrictions
Acts of nature
Delays caused by third parties
Liability is limited to the total amount paid by the client.
14. Force Majeure
Morrow Media shall not be held liable for failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, severe weather, illness, accidents, government restrictions, travel interruptions, or emergencies.
15. Acceptance of Terms
By booking or using services provided by Morrow Media, you confirm that you have read, understood, and agreed to these Terms & Conditions.